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Knowledge Base

Glossary

Plain-English definitions for the terminology used across HengHeng2.

001
Auto Play
Auto Play – a setting that lets the game automatically spin a chosen number of times without you pressing the button each time.
002
Bet Level
Bet Level – a setting that determines how many coins you wager per payline, allowing you to increase or decrease your total bet.
003
Bonus Round
Bonus Round – an extra game within a slot that offers a chance at larger prizes, usually triggered by a specific symbol combination.
004
Cashback
Cashback – a bonus that returns a portion of your net losses over a specified period.
005
Coin Size
Coin Size – the monetary value of each coin you stake, affecting the total bet amount.
006
Deposit Limit
Deposit Limit – a tool that lets you set a cap on how much money you can deposit within a chosen time frame.
007
Free Spins
Free Spins – a set of spins you can use without placing your own bets, often awarded by scatters or bonuses.
008
House Edge
House Edge – the percentage of each bet that the platform keeps as profit over the long term.
009
KYC
KYC – the process of verifying your identity with documents to comply with regulations and prevent fraud.
010
Loyalty Points
Loyalty Points – points earned each time you wager, which can be exchanged for bonuses or rewards.
011
Minimum Deposit
Minimum Deposit – the smallest amount of money you can add to your account to activate a bonus or start playing.
012
Minimum Withdrawal
Minimum Withdrawal – the smallest amount you can request to cash out from your account.
013
Multiplier
Multiplier – a feature that multiplies your win by a set factor, such as 2x or 5x.
014
No Deposit Bonus
No Deposit Bonus – a small bonus credited just for signing up, allowing you to try games without depositing any money.
015
Payline
Payline – a line across the reels where matching symbols must land to produce a win.
016
Progressive Jackpot
Progressive Jackpot – a prize pool that grows each time the game is played and can be won randomly or by hitting a specific combination.
017
Reload Bonus
Reload Bonus – a bonus offered on subsequent deposits, usually a percentage extra of the deposit amount.
018
Responsible Gambling
Responsible Gambling – practices and tools that help you stay in control of your gaming habits, such as setting deposit limits.
019
RNG
RNG – the algorithm that ensures each spin's outcome is random and fair.
020
RTP
RTP (Return to Player) – the percentage of total bets a game returns to players over time.
021
Scatter Symbol
Scatter Symbol – a special symbol that can trigger bonuses like free spins or payouts regardless of where it lands on the reels.
022
Self-Exclusion
Self-Exclusion – a feature that lets you temporarily or permanently block your account from accessing the platform.
023
Volatility
Volatility – how often and how much a slot pays out; high volatility means bigger but rarer wins.
024
Wagering Requirement
Wagering Requirement – the number of times you must bet the bonus amount before you can withdraw any winnings.
025
Wild Symbol
Wild Symbol – a symbol that substitutes for other symbols to create winning combinations.